You have the ability to set up a scheduled export of all data within Snapforce. The backup contains all information entered for each record within the system, including activities.
To schedule a weekly backup, click your Username -> Settings.
Under Data Administration, click Backup.
You will be brought to the Backup section. Choose a backup mode.
Data - back up only records
Files - back up any files that were uploaded to the system.
Both - backs up records AND files.
Choose a frequency. For the weekly backup, you will select Weekly.
Once you select the mode and a frequency, click Save.
The backup will run every Monday at 12:00 AM EST. It will be available for download within this section.
You also have the ability to perform an immediate backup of your data.
To do this, follow the steps above, selecting Now - One time backup as the frequency.
This will produce a file containing all data that will be available for download within this section.